Frequently
Asked Questions
How do I set up an account?
Simply call us at 480-921-1717 to get your account created.
How do I search
for an order?
On your Customer Home Page, there is a link "Order Search". When screen is
displayed, input your tracking number or date, click submit and your order will
be displayed at the bottom of the screen. Click and view.
How can I get a
price quote?
Use the delivery quote option input the origin and destination zip codes.
Select the level of service that you want and click submit.
I deliver to the
same location often. How do I avoid having to put the information in every
time?
Select the common location box when placing a new delivery order, add the
customer to your common location file from the customer page.
How do I schedule
a delivery for the next day?
All new delivery orders are set to the current date by default. To change the
date of the delivery, either overwrite the default date with your desiderd
delivery date, or click the calendar icon next to the date field to display a
popup calendar.
How do I cancel a
delivery?
Call us at 480-921-1717 to cancel your delivery order.
How do I check
the status of a delivery?
On your home screen, your current day deliveries and their status are displayed
at the top of the page.
How do I print a
delivery ticket?
On your home screen, the current day and future deliveries for the following
calendar link are displayed at the top of the page. Simply click the orange dot
underneath the "Waybill" to diaply the delivery ticket. To print the ticket,
clickFile->Print on your browser menu and select the desired printer.